Code of Conduct

At Jodrell Bank Discovery Centre we support and empower diverse audiences and communities to participate in science, culture and heritage. We aim to connect people with Jodrell Bank and with each other, and we understand the value of shared and inclusive experiences.

So we can provide our audiences with excellent service, remember that:

  • Verbally abusive, harassing, discriminatory, undermining, or threatening statements or behavior toward staff, volunteers or visitors are prohibited.
  • The principles of diversity, inclusion, and equal access apply to all aspects of our operations, across all individuals.

To help you plan your visit, we’ve collated a range of access information, along with details on how to contact us if you need to know more.

General Access

Jodrell Bank Discovery Centre is a fully accessible site with all visitor facilities at ground level. We have two public buildings and third for special events. Each building is linked by level paths and our gardens have a surfaced pathway connecting the main entrance, playground, and picnic areas.

Our welcome team are on hand to help you when you arrive and our friendly Explainers are always on hand to guide you if you require.

Access Statement

You can read our Access-Statement for more information.

Contact Information

If you require further information to help you plan you visit, or if you need to inform us about particular access requirements, you can contact us on:

Telephone: 01477 571766

Deaf and Hard of Hearing Visitors

  • Assistance dogs are welcome at Jodrell Bank Discovery Centre
  • We have induction loops fitted to our reception, exhibition, auditorium, and classroom spaces
  • Some of our exhibitions have subtitles and others have translations

Blind and Partially Sighted Visitors

  • Sighted assistants are recommended for your visit
  • Assistance dogs are welcome at Jodrell Bank Discovery Centre
  • Some of our exhibits are hands-on and some have voice-over interpretation

Wheelchair Users and
Visitors with Limited Mobility

  • We have two manual wheelchairs for visitors use. You can book these in advance of your visit by calling us on the number above.
  • Our buildings and car parks are fully accessible.
  • We have accessible toilet facilities in all of our buildings.
  • All our exhibits are fully accessible to wheelchair users.
  • Our auditorium has disabled seating spaces.


  • Assistance dogs are welcome in the gardens
  • The main areas of the Gardens are accessible and have surfaced pathways, including the Jodrell Bank Galaxy Garden.
  • The Gardens are otherwise laid to grass and have wilderness areas which are uncultivated and therefore not suitable for wheelchair users.


  • Our car park is fully accessible.
  • There are disabled parking bays in the area of the car park nearest to the arrival building.